Welfare Benefits

If you have an enquiry about welfare benefits these national organisations may be able to assist you:


If these organisations can’t help you please complete the secure welfare benefits enquiry webform hosted by Charitylog, our IT partner and submit it to one of the following ALPS organisations.


  • Citizens Advice Sutton holds the Advice Quality Standard with Casework in welfare benefits advice and can provide you with welfare benefit advice including advice on challenging decisions.

  • Sutton Carers Centre has an income maximisation project for carers and the person they care for.

  • Age UK Sutton holds the Advice Quality Standard in welfare benefits and can provide advice on benefit issues to people over the age of 50.

Advice in British Sign Language

ALPS works in partnership with Deaf Plus, who provide a BSL advice service at the offices of Citizens Advice Sutton.